At The Grand Archive, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thegrandarchive.shop.
As a United States-based retailer operating out of Hoboken, NJ, we comply with relevant U.S. privacy laws and prioritize the security of your data.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Identifiers: Name, billing address, shipping address, and phone number (+1 973-449-1682).
Payment Information: Credit card numbers (processed securely via encrypted gateways).
Contact Information: Email address (Contactsupport@thegrandarchive.shop).
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
Communicate with you regarding your orders.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our hobby box products.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
Shopify/Platform Providers: To power our online store.
Shipping Carriers: To deliver your factory-sealed products to your doorstep.
Google Merchant Center: To show our products to collectors across Google’s platforms.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Your Rights & Data Retention
If you are a resident of certain states (such as California under the CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using secure socket layer technology (SSL).
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
The Grand Archive Email: Contactsupport@thegrandarchive.shop
Address: 119 Monroe St, Hoboken, NJ 07030, United States