At The Grand Archive, we understand that when you secure a rare hobby box or a sought-after set, you want it delivered quickly, safely, and with total transparency. We take pride in our “collector-grade” shipping standards, ensuring your items are protected from our vault to your doorstep.
1. Shipping Rates & Destinations
We exclusively serve collectors within the United States.
Standard Shipping:Â FREEÂ on all orders, with no minimum purchase required.
Expedited Shipping:Â Faster delivery options are available at checkout for an additional calculated fee based on your location.
2. Processing & Handling Time
Handling Time: All orders are processed within 1–2 business days (Monday–Friday).
Order Cut-off:Â Orders placed after 2:00 PM EST will begin processing the following business day.
Vault Preparation:Â Each hobby box is inspected for seal integrity and professionally packed with reinforced materials to prevent corner dings or transit damage.
3. Transit Times & Delivery
Once your order has been processed and handed to the carrier (USPS, UPS, or FedEx), estimated delivery times are as follows:
Standard Free Shipping: 3–5 business days.
Expedited Shipping: 1–3 business days.
Please note: Transit times are estimates provided by the carrier. While we guarantee our handling times, we cannot be held responsible for carrier delays caused by weather or peak seasonal volume.
4. Tracking Your Hunt
The moment your order ships, you will receive a Shipping Confirmation Email containing your tracking number. You can monitor your package’s journey in real-time through the carrier’s website or directly on our store’s tracking page.
5. Security & Insurance
Signature Confirmation:Â For high-value orders (typically over $500), we may require a signature upon delivery to ensure your grail reaches your hands safely.
Double-Boxing:Â All high-value hobby boxes and cases are double-boxed as a standard safety measure.
Lost or Damaged Packages: If your tracking information shows “Delivered” but you haven’t received your package, or if it arrives damaged, please contact us immediately at Contactsupport@thegrandarchive.shop.
6. Contact Information
If you have any questions about the status of your shipment, our support team is ready to assist:
Email:Â Contactsupport@thegrandarchive.shop
Address:Â 119 Monroe St, Hoboken, NJ 07030, United States
